Executive coach, author and speaker Susan Freeman recently received a phone call from a client who joyously wanted to thank her for helping him with something that, on the surface, seems rather elementary: breathing.
The client, in business to business sales, told Freeman he had a prospective customer meeting that began ominously. The prospect, a gruff procurement manager, had his arms folded with a frown when Freeman’s client walked into the room. The manager had a look, Freeman’s client told her, that screamed, “if you are trying to sell me something today, I have bad news for you.”
EXCERPT FROM BUSINESS OBSERVER – Read the complete article here.
To learn more about how you can develop this and other important leadership skills you might not yet know, I hope you’ll check out my new book, “Inner Switch: 7 Timeless Principles to Transform Modern Leadership.” You can purchase it from your favorite online retailer at www.susansfreeman.com.
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